Payment Policy

Last Updated: 13 August 2026

At Radhvi House of Fashion, we aim to provide a secure, simple, and convenient payment experience for our customers. This Payment Policy explains the payment methods we accept, payment processing, payment confirmation, failed transactions, and other payment-related information.

1. Accepted Payment Methods

We may accept the following payment methods through our website, subject to availability:

Credit cards
Debit cards
UPI
Net banking
Mobile and digital payment methods
Other payment methods made available at checkout

The payment options available to you will be displayed during checkout.

2. Payment Processing

All online payments may be processed through secure third-party payment gateway providers.

When you make a payment, you may be redirected to or connected with the payment gateway's secure payment system.

Radhvi House of Fashion does not intentionally store complete credit card, debit card, banking, or UPI credentials on its own servers.

Payment information may be handled by the relevant payment service provider in accordance with its privacy policy and security practices.

3. Order Confirmation

An order will be considered successfully placed only after:

The order has been successfully submitted on our website; and
The payment has been successfully received or authorised, where applicable.

After successful payment, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication channel.

Please check your order details carefully after receiving the confirmation.

4. Payment Failure

Sometimes a payment may fail because of:

Incorrect payment details
Insufficient funds
Bank or payment gateway issues
UPI or banking service interruptions
Internet or technical issues
Security or verification failures
Payment gateway timeouts

If your payment fails, please check your bank account before attempting the payment again.

If money has been deducted from your account but your order has not been confirmed, please contact us with the relevant transaction details.

5. Amount Deducted but Order Not Confirmed

If the payment amount has been deducted from your bank account but your order is not confirmed, please contact us at:

Email: info@radhvihouseofashion.com
WhatsApp: +91 73377 24849

Please provide:

Customer name
Mobile number
Order number, if available
Transaction/reference ID
Date and approximate time of payment
Amount paid
Screenshot or proof of the transaction, if available

We will check the payment status with our payment service provider and take appropriate action.

6. Pricing and Taxes

All product prices displayed on our website will be shown in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges, discounts, and other charges, if any, will be displayed at checkout before the order is completed.

We reserve the right to correct pricing or product information errors on the website.

If an obvious pricing error affects an order, we may contact the customer before processing or may cancel the affected order and provide an appropriate resolution.

7. Promotional Discounts and Offers

From time to time, Radhvi House of Fashion may provide:

Discount codes
Promotional offers
Festival offers
Special pricing
Free shipping offers
Limited-time deals

Promotional offers may have specific terms, validity periods, product exclusions, or minimum purchase requirements.

Only one promotional code may be applied per order unless otherwise stated.

We reserve the right to modify, suspend, or withdraw promotional offers at any time, subject to applicable law.

8. Refunds

If an order is eligible for a refund under our Return and Refund Policy, the refund will generally be processed through the original payment method or another appropriate method, depending on the payment provider and circumstances.

Refund processing times may vary depending on the bank, payment gateway, or financial institution.

Please refer to our Return & Refund Policy for complete information regarding eligibility and refund conditions.

9. Cash on Delivery

Cash on Delivery (COD) may or may not be available depending on the delivery location, product, order value, or other conditions.

If COD is available for your order, the option will be displayed during checkout.

We reserve the right to restrict COD availability for certain locations, products, or orders.

10. Payment Security

We take reasonable measures to protect payment-related information and transactions.

However, customers should also take reasonable precautions when making online payments, including:

Using a secure internet connection
Not sharing OTPs or PINs
Not sharing banking passwords
Verifying payment details before completing a transaction
Avoiding payments through suspicious links or unauthorised individuals

Radhvi House of Fashion will never ask you to share your OTP, UPI PIN, ATM PIN, CVV, password, or banking login credentials with us.

11. Fraud Prevention

We reserve the right to verify or review transactions where we reasonably suspect fraudulent, unauthorised, or suspicious activity.

An order may be delayed, placed on hold, or cancelled where necessary to protect our customers and business from fraud or misuse.

If an order is cancelled due to a payment or fraud-related issue after the amount has been received, any eligible refund will be processed according to our applicable refund procedures.

12. Contact Us

If you have any questions regarding payments, please contact us:

Radhvi House of Fashion

Email: info@radhvihouseofashion.com

WhatsApp: +91 73377 24849

Business Address:
Valmiki Circle,
Singapore Layout,
Bangalore, Karnataka, India

Website: https://radhvihouseoffashion.com/

Radhvi House of Fashion

Secure payments. Beautiful sarees. A seamless shopping experience.