Terms of Use

Last Updated: 13 August 2026

Welcome to Radhvi House of Fashion.

These Terms of Use (“Terms”, “Terms of Use”) govern your access to and use of the website:

The website is operated by Radhvi House of Fashion (“we”, “us”, “our”, or “Radhvi House of Fashion”).

By accessing, browsing, or using our website, you agree to comply with these Terms of Use.

1. Use of Our Website

You may use our website for lawful purposes and for purchasing products or obtaining information about Radhvi House of Fashion.

You agree not to:

Use the website for any unlawful or fraudulent purpose
Attempt to gain unauthorised access to our website or systems
Interfere with the operation or security of the website
Upload malicious software, viruses, or harmful code
Use automated systems to scrape or collect website content without permission
Copy, reproduce, or misuse our website content
Impersonate another person or provide false information
Use the website to engage in activities that may harm Radhvi House of Fashion or its customers

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

2. Eligibility

By using this website or placing an order, you confirm that:

The information you provide is accurate and complete.
You have the legal capacity to enter into a transaction.
You will use the website in accordance with applicable laws and these Terms.

If you are using the website on behalf of another person or organisation, you confirm that you have the authority to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, prices, sizes, fabric details, and other information displayed on our website are accurate.

However, slight differences may occur due to:

Screen and device settings
Photography and lighting conditions
Natural fabric variations
Handloom or handcrafted characteristics
Differences between individual production batches

Such minor variations do not necessarily indicate a product defect.

We reserve the right to correct errors, update product information, or modify product availability without prior notice.

4. Product Availability

All products are subject to availability.

Certain sarees may be available in limited quantities.

If a product becomes unavailable after you place an order, we may contact you regarding the situation and provide an appropriate resolution, which may include cancellation and refund where applicable.

5. Prices

All prices displayed on the website are generally in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time.

Changes in price will not normally affect an order that has already been successfully confirmed, except where an obvious pricing or technical error has occurred.

Applicable shipping charges, taxes, discounts, or other charges will be displayed during checkout where applicable.

6. Orders

When you place an order through our website, you are making a request to purchase the selected product(s).

After receiving your order, we may send an order confirmation through email, SMS, WhatsApp, or another available communication method.

An order may be cancelled or declined in circumstances including:

Product unavailability
Incorrect product or pricing information
Payment failure
Suspected fraudulent activity
Incorrect or incomplete customer information
Delivery restrictions
Other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been successfully received, any eligible refund will be processed according to our applicable refund procedures.

7. Customer Information

You are responsible for providing accurate information when placing an order.

This includes:

Full name
Mobile number
Email address
Billing address
Shipping address
PIN code
Other information required to process your order

Radhvi House of Fashion is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

Our collection and use of personal information is governed by our Privacy Policy.

India's data-protection framework recognises requirements around lawful processing of digital personal data and customer rights, which are addressed separately in our Privacy Policy.

8. Payments

Payments may be processed through third-party payment gateway providers.

Available payment methods may include:

Credit cards
Debit cards
UPI
Net banking
Other digital payment methods displayed at checkout
Cash on Delivery, where available

We do not intentionally store complete payment card or banking credentials on our own website servers.

For more information, please refer to our Payment Policy.

9. Shipping and Delivery

We aim to deliver orders within approximately 6–7 business days after dispatch.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, festivals, or circumstances beyond our reasonable control.

Please refer to our Shipping Policy for complete information.

10. Returns, Exchanges, Cancellations and Refunds

Returns, exchanges, cancellations, and refunds are subject to our applicable policies.

Customers should review our Return & Refund Policy and Cancellation Policy before placing an order.

Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot lawfully be excluded or restricted under applicable law.

11. Intellectual Property

All content available on this website, including but not limited to:

Brand name
Logo
Product photographs
Website design
Text
Product descriptions
Graphics
Images
Videos
Marketing materials
Page layouts
Other original content

is owned by or licensed to Radhvi House of Fashion unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.

Unauthorised use of our intellectual property may result in appropriate legal action.

12. Product Images

We make reasonable efforts to display product images accurately.

However, colours and appearance may vary depending on your:

Mobile phone
Computer
Monitor
Browser
Screen brightness
Display settings

For sarees with handcrafted, woven, printed, or naturally varying characteristics, the actual product may have minor variations from the website photograph.

13. Customer Reviews and Content

If we allow customers to submit reviews, photographs, comments, testimonials, or other content, you agree that the content:

Must be truthful and based on your genuine experience
Must not be unlawful, abusive, defamatory, misleading, or offensive
Must not infringe another person's intellectual property or privacy rights
Must not contain malicious software or harmful material

By submitting content to us, you grant Radhvi House of Fashion permission to use, reproduce, display, and publish that content for legitimate business, promotional, or customer-service purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

14. Third-Party Links and Services

Our website may contain links to or integrations with third-party websites, payment gateways, courier services, social media platforms, analytics providers, or other services.

These third parties operate independently and may have their own terms and privacy policies.

Radhvi House of Fashion is not responsible for the content, availability, security, or practices of third-party websites or services.

15. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

Available without interruption
Free from technical errors
Free from viruses or other harmful components
Compatible with every device or browser

The website may occasionally be unavailable due to maintenance, upgrades, technical problems, security issues, or circumstances beyond our reasonable control.

16. Limitation of Liability

To the extent permitted by applicable law, Radhvi House of Fashion will not be responsible for losses arising from circumstances beyond our reasonable control, including:

Courier or transportation delays
Internet or network failures
Third-party service interruptions
Natural disasters
Government restrictions
Unforeseen technical problems
Incorrect information supplied by customers

Nothing in these Terms is intended to limit liability or consumer rights where such limitation is prohibited by applicable law.

17. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of the rights of Radhvi House of Fashion or another person.

18. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, protect, and process personal information.

Please review the Privacy Policy before using our website or placing an order.

19. Changes to These Terms

We may update these Terms of Use from time to time to reflect:

Changes in our business
Changes to our website
Changes in technology
Changes in applicable laws
Changes in our services or policies

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes are published may constitute acceptance of the updated Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws applicable in India.

Any dispute relating to the website or these Terms shall be subject to the jurisdiction of the appropriate courts or authorities having jurisdiction over the matter, subject to applicable consumer-protection and other mandatory legal rights.

21. Contact Us

If you have any questions regarding these Terms of Use, please contact us:

Radhvi House of Fashion

Email: info@radhvihouseofashion.com

WhatsApp: +91 73377 24849

Business Address:
Valmiki Circle,
Singapore Layout,
Bangalore, Karnataka, India

Website: https://radhvihouseoffashion.com/

22. Acceptance of Terms

By accessing or using https://radhvihouseoffashion.com/, you acknowledge that you have read, understood, and agreed to these Terms of Use, together with our Privacy Policy and other applicable website policies.

Radhvi House of Fashion

Timeless tradition. Contemporary elegance.