Shipping Policy

Last Updated: 13 August 2026

Thank you for shopping with Radhvi House of Fashion. We are committed to delivering your sarees safely and on time.

This Shipping Policy explains our shipping process, delivery timelines, shipping charges, tracking, and other important information related to your order.

1. Order Processing

Once your order is successfully placed and payment is confirmed, we will begin processing your order.

Orders are generally processed and dispatched within 1–3 business days, subject to product availability and order verification.

During festivals, sales, new collection launches, or other high-demand periods, order processing may take slightly longer.

2. Delivery Time

We aim to deliver orders within 6–7 business days from the date of dispatch.

The estimated delivery timeline is:

Order processing: 1–3 business days
Delivery after dispatch: Generally within 6–7 business days

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Remote and rural locations may require additional delivery time.

3. Shipping Locations

We currently provide shipping within India.

Delivery availability may depend on the serviceability of your PIN code.

If your location is not serviceable by our courier partners, we may contact you to discuss available alternatives.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any applicable shipping charges may vary depending on:

Delivery location
Order value
Shipping method
Promotional offers

If free shipping is offered for a particular order or promotional period, the applicable terms will be displayed on the website.

5. Order Tracking

Once your order has been dispatched, we may provide you with tracking information through:

Email
SMS
WhatsApp
Other available communication channels

You can use the tracking information provided to check the status of your shipment through the relevant courier service.

Please allow some time for tracking information to become active after dispatch.

6. Delivery Address

Please make sure that your delivery address, name, mobile number, PIN code, and other required details are entered correctly at checkout.

Radhvi House of Fashion will not be responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided by the customer.

If you notice an error in your delivery address after placing an order, please contact us as soon as possible.

We will try to assist you, but we cannot guarantee that the address can be changed after the order has been dispatched.

7. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control, including:

Severe weather conditions
Natural disasters
Transportation disruptions
Public holidays
Festivals and peak shopping periods
Courier delays
Incorrect or incomplete address information
Remote-location delivery restrictions
Government restrictions or other unforeseen circumstances

If your order is significantly delayed, please contact us at info@radhvihouseofashion.com or WhatsApp us at +91 73377 24849.

8. Failed Delivery Attempts

Our courier partner may make multiple delivery attempts.

If delivery cannot be completed because the customer is unavailable, the address is incorrect, or the customer refuses/does not accept the shipment, the package may be returned to us.

Additional shipping charges may apply if the customer requests re-shipment, subject to our approval and applicable courier charges.

9. Damaged Package

We carefully pack our products before dispatch.

If you receive a package that appears damaged, opened, tampered with, or otherwise compromised, please:

Take photographs or videos of the package before opening it, if possible.
Record an unboxing video while opening the package.
Contact us as soon as possible.
Provide your order number and supporting photographs/videos.

This will help us investigate the issue with the courier service and determine the appropriate resolution.

10. Missing or Incorrect Items

If you receive an incorrect, missing, or incomplete item, please contact us as soon as possible after delivery.

Please provide:

Order number
Customer name
Photographs/videos of the package
Details of the issue

We will review the matter and provide an appropriate resolution in accordance with our Return and Refund Policy.

11. Order Cancellation Before Dispatch

If you wish to cancel your order, please contact us as soon as possible at:

Email: info@radhvihouseofashion.com
WhatsApp: +91 73377 24849

Cancellation requests received before dispatch may be considered subject to our Cancellation Policy.

Once an order has been dispatched, cancellation may no longer be possible.

12. Delivery Confirmation

An order will generally be considered delivered once the courier partner confirms successful delivery to the address provided by the customer.

If you believe your order has been incorrectly marked as delivered, please contact us promptly so that we can investigate the matter with the courier partner.

13. Contact Us

For questions regarding shipping or delivery, please contact:

Radhvi House of Fashion

Email: info@radhvihouseofashion.com

WhatsApp: +91 73377 24849

Business Address:
Valmiki Circle,
Singapore Layout,
Bangalore, Karnataka, India

Website: https://radhvihouseoffashion.com/

Radhvi House of Fashion

Beautiful sarees, carefully packed and delivered to your doorstep.